• 1-3 yrs
  • 7000-8000 p.m.
  • Kolkata, West Bengal, India
  • 1
  • 10:00 AM - 06:00 PM
  • Telecaller / Customer Care
  • Others
  • Permanent
  • Full Time
  • Male/Female

Job description:

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influences customers to buy or retain product or service by following a prepared script to give product reference information Maintains database by entering, verifying, and backing up data. Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs. Maintains operations by following policies and procedures; reporting needed changes. Maintains quality service by following organization standards. Maintains technical knowledge by attending educational workshops; reviewing publications.

Job posted by:

Posted on: 05-03-2018