The Job Role and Responsibilities:
The primary responsibilities of a Student Counsellor Executive would be:
Answer calls professionally to provide information about products and services,
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Updating the curriculum and notes
Job posted by:
rvm finishing school
Posted on: 10-03-2018
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Durga Nagar, Somajiguda, Hyderabad, Telangana 500082, India