Customer relationship management, Business development, Good communication skills, B2B/Corporate Sales, Lead generation, Technical Support, Outbound calling, Inbound calling
Permanent
Full Time
09:00 AM - 06:30 PM
English, Hindi, Kannada
Male/Female
Job description:
Lordshire Information Research Services Private Limited is a research oriented company targeting the healthcare and education industries.
We are looking for enthusiastic individuals who are excited to join us in our start-up journey
Responsibilities
Will have to handle calls (Inbound & Outbound).
Properly escalate unresolved issues to appropriate internal teams
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Staying calm under pressure and having wonderful customer facing experience.
Desired Qualities
Previous experience in a technical/customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Proficient in cloud based telephone systems like dialstreet/exotel/knowlarity
Ability to multi-task
Job posted by:
Lordshire Information Research Services Pvt Ltd
Expired
close
You have successfully applied to this job!
Send message to the recruiter
close
Skill set required for this job does not match with your profile. You can edit your profile to update your category, subcategory and skills for job relevance.
Do you still want to apply?
close
Skill set required for this job does not match with your profile. You can edit your profile to update your category, subcategory and skills for job relevance.