• 0-1 yrs
  • 8000-15000 p.m.
  • Jayanagar, Bengaluru, Karnataka, India
  • 10
  • 10:00 AM - 06:00 PM
  • Telecaller / Customer Care
  • Airlines, Hospital, Hotel & Restaurant, Telecom, Banking & Finance, E-commerce, Others
  • Customer relationship management, Business development, Good communication skills, B2B/Corporate Sales, Lead generation, Technical Support, Outbound calling, Inbound calling
  • Permanent
  • Full Time
  • 09:00 AM - 06:30 PM
  • English, Hindi, Kannada
  • Male/Female

Job description:

Lordshire Information Research Services Private Limited is a research oriented company targeting the healthcare and education industries. We are looking for enthusiastic individuals who are excited to join us in our start-up journey Responsibilities  Will have to handle calls (Inbound & Outbound).  Properly escalate unresolved issues to appropriate internal teams  Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives  Build sustainable relationships and engage customers by taking the extra mile  Staying calm under pressure and having wonderful customer facing experience. Desired Qualities  Previous experience in a technical/customer support role  Strong phone and verbal communication skills along with active listening  Customer focus and adaptability to different personality types  Proficient in cloud based telephone systems like dialstreet/exotel/knowlarity  Ability to multi-task

Job posted by:

Lordshire Information Research Services Pvt Ltd