• 0-1 yrs
  • 11000-14000 p.m.
  • Ahmedabad, Gujarat, India
  • Walk-in
  • 09-03-2018 - 16-03-2018
  • 10:00 AM - 05:00 PM
  • AS MANPOWERS, 4th Floor, AKAR-3, Opp. Narnarayan Complex,Navrangpura,Ahmedabad-380009
  • 403, 4th Floor. Akar-3, B/H Ganesh Plaza, Opp-Narnarayan Complex,, Navarangpura, Shrimali Society, Navrangpura, Ahmedabad, Gujarat 380009, India
  • 50
  • Telecaller / Customer Care
  • Banking & Finance
  • Permanent
  • Full Time
  • Gujrati, English, Hindi
  • Male/Female

Job description:

Job Description: • To Attend the inbounds of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction • To identify and convert the opportunities for cross selling (banking product) on customer's call • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. • To be aware of and comply with any updates about the process • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

Job posted by:

Posted on: 08-03-2018