Interviews are being held on Saturday 23/06.
Job Description:
-Should have good communication skills.
-Should be analytical with good interpersonal skills.
-Must have 0-2 years of call center/ BPO experience over phone support
-Should know to create MIS/ data in the given format
-Should be IT Savvy (Excel, power-point, word, web browsing, mails, etc.).
Job Description
-Answer Inbound Customer Service Call as well as Key Customers who have specific queries.
-Take care of concerns raised by key customers and help them with solution over email or phone
-To coordinate with internal team to find the status and get it resolved before replying to customers
- to and record complaints in the Customer Service application.
-Answer queries and resolve problems and give clarity on desired information.
-Prepare report and MIS as per required format on daily basis.
-Work and be part of Customer Response Team and work in team with solution-centric approach.
Job posted by:
A LEADING IT COMPANY
Expired
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