• 0-2 yrs
  • 12000-20000 p.m.
  • Mumbai, Maharashtra, India
  • 32
  • Hotel / Restaurant
  • Bartender, Housekeeping, Admin/Operations, Waiter, Bouncer, Crew, Chef, Others
  • Client servicing, Hotel, 5 star, 3 star, Guest service
  • Permanent
  • Full Time
  • Male/Female

Job description:

1 Helps & Assists the Hotel Manager with all day tasks 2 Takes charge of the Hotel (for own shift) when the Hotel Manager is not around (including Morning Stand-Ups) 3 Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable). Handles all guest complaints including managing guests having problems. 4 Escorts Guests to their respective assigned rooms + luggage 5 Takes the initiative to create suitable (and relevant) Guest interactions 6 Takes the initiative (including proactively where required) to take care of guest requests 7 In the Morning shift takes care of Breakfast orders (Cooking) 8 Responsible for the Delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms 9 In the Night shift - checks for Linen Exchange and inventory of Linen (Records being maintained) 10 In the Night shift - takes round of the Hotel periphery; also, takes round of the guest floors for preven

Job posted by:

Netambit ValueFirst Services Private Limited