Customer relationship management, Good communication skills, Client servicing
Permanent
Full Time
10:00 AM - 06:00 PM
Hindi, English
Male/Female
Job description:
1. Handling customer's queries related to Check-In & Check-Out procedures, Check-Out bill settlement & other queries.
2. Handling customer's grievances related to room services, hotel's staff behavior & hygiene issues during the stay.
3. Co-ordination with Hotel's Owner to address customer's issues & complaints.
4. To provide guest feedback to concern person in Hotel.
5. Responsible to handle mails & calls from guest & Hotels.
Job posted by:
ISON BPO
Expired
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