People management, Travel management, Customer relationship management, Good communication skills, Client servicing, Guest service
Permanent
Full Time
Male/Female
Job description:
Meets and greet all guests upon arrival and departure.
Maintains regular contacts with the guests.
Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions.
Records daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.
Assists all guests utilizing the Executive Lounge.
Works closely with the Food and Beverages team specially Room Service Team and Executive Lounge Team.
Promote all our outlets and any special promotions going on.
Job posted by:
Career Craft Consultants
Expired
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