Customer relationship management, Good communication skills, Client servicing, Outbound process, Inbound process, Voice process, Customer care/support
Permanent
Full Time
Male/Female
Job description:
"We are looking for a Call Center Representative for our client. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Manage large amounts of inbound and outbound calls in a timely manner.
To Make call in industry based like Houseware, Hotelware, Home Appliances, GIFT Ware Home DE-Cor & Stainless Steel industry.
Follow communication ""scripts"" when handling different topics.
Identify customer“s needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
"
Job posted by:
VIBRANT INDIA
Expired
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