• 0-1 yrs
  • 15000-20000 p.m.
  • Vasant Kunj, New Delhi, Delhi, India
  • 3
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Microsoft Excel/Word/PowerPoint, Good communication skills, Sales support, Customer care/support
  • Permanent
  • Full Time
  • 08:00 AM - 02:00 PM
  • English, Hindi
  • Male/Female

Job description:

Answers emergency and non-emergency call requests for service; determines appropriate response as per defined parameters in a timely, professional, and courteous manner Represents clients serving as their emergency response center Monitors the responders application. Prioritizes and diverts appropriate calls to vendors for necessary action Coordinates with other agencies, vendors for assistance. Documents updates and changes in the 24 Response Application as required Follow and maintain the response center tools and resources (e.g. kits, client procedures) Other duties as assigned

Job posted by:

Twenty 4 Ventures Group Ltd