• 0-2 yrs
  • 10000-12500 p.m.
  • Karol Bagh, New Delhi, Delhi, India
  • 50
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Good communication skills, Tele Marketing, Client servicing, Outbound process, Inbound process, Voice process, Technical process, US Process, UK Process, Customer care/support, BPO operations
  • Permanent
  • Full Time
  • Male/Female

Job description:

"Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Required Experience, Skills and Qualifications 10th Pass or 12th Pass from any recognized Board Must be 18 years of age or older Must have computer knowledge Should be soft spoken & Have good communication skills"

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