• 0-1 yrs
  • 10000-22000 p.m.
  • Delhi, India
  • 102
  • 10:00 AM - 06:00 PM
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Microsoft Excel/Word/PowerPoint, Customer relationship management, Good communication skills, B2B/Corporate Sales, Account Management, Client onboarding, Team handling, Lead generation, Cross Sell, Up Sell, Sales support, Cold calling, Tele Sales, Tele Marketing, Client servicing, Outbound process, Inbound process, Voice process, Technical process, US Process, UK Process, Customer care/support, International Sales, BPO operations, Technical Support, KPO, LPO, Operating System, Networking, Hardware
  • Permanent
  • Full Time
  • 10:00 AM - 05:00 PM
  • English, Hindi
  • Male/Female

Job description:

Responsibilities : BPO/Call center job responsibilities include performing the tasks or outsourced projects as per the given standards and set regulations by the parent organization. BPO/Call center job responsibilities also include determining the number of employees required for the outsourced project and hiring the right staff and employees for the project. BPO/Call center job responsibilities also include maintaining the quality of service as required by the client and working on continuous performance improvement to offer best quality services to the client who has outsourced the project. BPO/Call center job responsibilities maintaining the important logs and documentation regarding the details of the tasks performed during the outsourced project. BPO/Call center process where customer care department is outsourced, the job responsibilities also include providing effective and efficient customer service by

Job posted by:

Rapid hire
Expired