• 0-2 yrs
  • 15000-28000 p.m.
  • Sector 48, Gurugram, Haryana, India
  • 100
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Microsoft Excel/Word/PowerPoint, Customer relationship management, Good communication skills, Outbound process, Inbound process, Voice process, US Process, UK Process, Customer care/support
  • Permanent
  • Full Time
  • Male/Female

Job description:

"Candidate must have excellent communication skills in English and Hindi . Should have outbound calling experience or should be willing to make calls to customers directly. Maintain, build and update calling/mailing databases. Research on different tools to increase the business opportunities. Demonstrate initiatives for refinement & strengthening of existing product. Regular follow up with new and existing customers. Accurately document all customer issues via emails or customer support tools, adhere to process and timely follow-up."

Job posted by:

Navneeta Teleservices