Microsoft Excel/Word/PowerPoint, Customer relationship management, Good communication skills, Outbound process, Inbound process, Voice process, US Process, UK Process, Customer care/support
Permanent
Full Time
Male/Female
Job description:
"Candidate must have excellent communication skills in English and Hindi .
Should have outbound calling experience or should be willing to make calls to customers directly.
Maintain, build and update calling/mailing databases.
Research on different tools to increase the business opportunities.
Demonstrate initiatives for refinement & strengthening of existing product.
Regular follow up with new and existing customers.
Accurately document all customer issues via emails or customer support tools, adhere to process and timely follow-up."
Job posted by:
Navneeta Teleservices
Expired
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