• 0-2 yrs
  • 15000-30000 p.m.
  • Ghaziabad, Uttar Pradesh, India
  • 100
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Microsoft Excel/Word/PowerPoint, Customer relationship management, Good communication skills, Outbound process, Inbound process, Voice process, US Process, UK Process, Customer care/support
  • Permanent
  • Full Time
  • Male/Female

Job description:

"Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers"

Job posted by:

Codobux HR Services Pvt. Ltd
Posted on: 25-09-2018