• 2-4 yrs
  • 25000-45000 p.m.
  • Noida, Uttar Pradesh, India
  • 20
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Microsoft Excel/Word/PowerPoint, Customer relationship management, Good communication skills, Team handling, Others(Team leader For BPO)
  • Permanent
  • Full Time
  • Male/Female

Job description:

"Two years of experience in bpo voice email,chat.Minimum six months experience as TL. Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially in MS Excel & PPT Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Degree in Management or training in team leading is a plus"

Job posted by:

C Dial