• 0-2 yrs
  • 17500-18500 p.m.
  • Sector 63, Noida, Uttar Pradesh, India
  • 2
  • Call Centre
  • Domestic, International, Voice, Non-Voice, Others
  • Good communication skills, Others(Trainer)
  • Permanent
  • Full Time
  • Male/Female

Job description:

"* Monitor calls as per the prescribed guidelines and as per the schedule * Provide feedback to teams on the basis of their performance * Conduct briefings for teams * Conduct floor improvement activities on a regular basis * Identify unethical practices/behavior and highlight * Inputs to be provided to meet the operational goals * Ensure regular meetings with Quality TL (weekly) & (monthly) to be informed of any developments relating to the performance of the team and updates received"

Job posted by:

Aerolith Business Pvt. Ltd.