"* Monitor calls as per the prescribed guidelines and as per the schedule
* Provide feedback to teams on the basis of their performance
* Conduct briefings for teams
* Conduct floor improvement activities on a regular basis
* Identify unethical practices/behavior and highlight
* Inputs to be provided to meet the operational goals
* Ensure regular meetings with Quality TL (weekly) & (monthly) to be informed of any developments relating to the performance of the team and updates received"
Job posted by:
Aerolith Business Pvt. Ltd.
Expired
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